Mandarin Oriental, Santiago, Santiago

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About the Hotel

Kennedy Avenue #4601, Santiago, Chile, 756-0994

Perfect

9.2

9.3

/10

4.1

4.4

“The location is fantastic, just a short walk to shops and restaurants!”view full review

Accommodations

Mandarin Oriental, Santiago offers 299 spacious rooms and suites with panoramic views of the Andes Mountains or the city. Every room provides a tranquil ambiance supported by elegant decor and large bathrooms featuring modern showers. Selected accommodations include exclusive access to the Club Lounge located on the 16th floor.

Dining

The hotel is home to Matsuri, widely regarded as one of the best dining establishments in Santiago, which offers a Nikkei culinary experience with fresh seafood. Guests can also enjoy authentic Italian cuisine at Senso, known for its elaborate dishes made from seasonal local produce. The Atrium Lobby Lounge serves light bites and beverages while overlooking the beautiful gardens.

Outdoor Facilities

Mandarin Oriental, Santiago boasts the only lagoon-style outdoor pool in the city, featuring a stunning waterfall surrounded by landscaped gardens. Spanning 25,000 square meters, the hotel grounds provide ample space for relaxation and exercise. Guests can unwind in these serene settings or enjoy refreshing cocktails at the pool bar.

Wellness

The AKO Wellness & Spa offers a range of treatments blending modern techniques with Mapuche traditions to rejuvenate guests. The state-of-the-art fitness center operates 24 hours a day, equipped with Technogym equipment for strength and cardio training. Outdoor yoga sessions are also available, allowing guests to connect with nature during their practice.

Location

Situated in the exclusive Las Condes district, the hotel is approximately 25 kilometers from Santiago Airport, offering easy access to both downtown and major attractions. The hotel is also near well-known shopping centers, golf clubs, and vineyards. This central positioning opens opportunities for exploration, including nearby ski resorts and the stunning coastline.

Highlights

Dining: Matsuri and Senso

Outdoor: Unique lagoon-style pool

Wellness: AKO Wellness & Spa

Location: Exclusive Las Condes district

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Panoramic Suite

2 persons

141 m²

1 King-size bed

Bathtub

room details

Two-Bedroom Suite

2 persons

161 m²

2 Single beds or 1 Queen-size bed

Bathtub

room details

Executive Room Queen

2 persons

52 m²

2 King Size Beds

Shower

Heating

room details

Deluxe Room King

2 persons

52 m²

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Santiago 2.9 km

Airports

Arturo Merino Benitez (SCL) 26.8 km

Aerodromo Rodelillo (VAP) 127.2 km

Underground

Escuela Militar 1.1 km

Manquehue 1.4 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious and Comfy

“I stayed in a suite that had a spacious layout with a bedroom separate from the living area, which provided a great amount of comfort and privacy. The room was equipped with a tea/coffee machine, making it easy to enjoy a hot beverage during my stay.” view full review

Really good Matsuri!

“The Matsuri restaurant offered some of the best Japanese cuisine I've ever tasted. Every dish was carefully crafted and bursting with flavor, making it a highlight of my visit. I particularly loved the attention to detail in the presentation of the food.” view full review

Beautiful Pool Area

“The pool area was simply fine, with a beautiful waterfall that enhanced the tranquil atmosphere. It was a perfect spot to unwind and relax while soaking in the serene surroundings.” view full review

Well-appointed Bathrooms

“The bathroom in my suite was spacious and elegantly designed, complete with all the necessary amenities for a comfortable stay. The well-laid-out design ensured convenience, making it one of my favorite aspects of my room.” view full review

General

No smoking on site
Paid Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Golf course

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet

Spa & Leisure

Seasonal outdoor pool
Sun terrace
Garden area
Massage

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Kennedy Avenue #4601, Santiago, Chile, 756-0994

Map view

Kennedy Avenue #4601, Santiago, Chile, 756-0994

City landmarks

Park

Araucano Park

670 m

Landmark

Rooftop drinks

1.7 km

Park

Bicentenario Park

2.2 km

Mall

Mall Parque Arauco

1.0 km

Tower

Sky Costanera

2.6 km

Landmark

KidZania Santiago

1.1 km

Museum

Fashion Museum Foundation

770 m

Church

Iglesia de San Vicente Ferrer Los Dominicos

990 m

Church

Iglesia La Inmaculada Concepcion

1.0 km

Landmark

Museo del Presidente Pinochet

1.1 km

Gallery

Museo Ralli

1.1 km

Landmark

Gran Torre Santiago

2.6 km

Landmark

Paseo de las Esculturas

1.4 km

Mall

Falabella

720 m

Landmark

Selva Viva

780 m

Landmark

Parque Araucano

800 m

Mall

Apumanque Mall

1.8 km

Golf Course

Club de Golf Los Leones

980 m

Landmark

Unimarc

650 m

Landmark

Monumento al General Rene Schneider

650 m

Shopping Area

Paseo El Tamarugo

680 m

Event hall

Casacor Chile

690 m

Gallery

Patricia Ready Galeria de Arte

1.6 km

Shopping Area

SubCentro Las Condes

1.2 km

Landmark

Hoyts

800 m

Shopping Area

Casacostanera

1.5 km

Landmark

Escuela Militar del General Bernardo O'Higgins

860 m

Theatre

Teatro Municipal Las Condes

2.3 km

Museum

Museo Interactivo Audiovisual MUI

2.0 km

Square

Plaza Peru

1.8 km

Nearby

Monumento al General Rene Schneider

220 m

Restaurants

Senso

260 m

Avenida Presidente Kennedy 4601

Matsuri

120 m

Avenida Presidente Kennedy # 4601 En el Mandarin Oriental

Shinsei

340 m

Avenida Presidente Kennedy 4700 Vitacura

Catae Restaurant

370 m

Avenida Presidente Kennedy 4700

Restaurant Aquarium

310 m

Avda Kennedy 4570

SkyBar Cofa

290 m

Avenida Presidente Kennedy 4700 Renaissance Santiago Hotel

The Glass Restaurant

410 m

Avenida Presidente Kennedy 4422 Hotel Cumbres Vitacura

Trattoria Rita

510 m

Boulevard Parque Arauco Avda Kennedy 5413 Local 369

Etniko

560 m

Avenida Alonso De Cordova 4355

La Picanteria Santiago

570 m

Alonso de Cordova 4355

Reviews and Ratings

Feedback from previous guests about their experience.

Wally

United States, March 2025

6.8/10

I recently spent three nights at Mandarin Oriental, Santiago. and overall, it was a lovely experience. The staff were incredibly warm and helpful, and my room had stunning views of the Andes. While there was some renovation work happening, which created a bit of noise, it didn't detract from my enjoyment as I spent most of my days exploring the city.

Rooms

8.0

My room was spacious, modern, and well-appointed. featuring large picture windows with beautiful views. The bed was comfortable, and the shower was excellent, though it lacked a door separating it from the sleeping area.

Service

7.0

The staff were friendly and attentive during my stay. I appreciated their effort, though there were occasional lapses in service, particularly regarding my luggage.

Location

9.0

The hotel is in a great location, just a block from a shopping center with plenty of dining options. it's also a short walk to lovely parks, making it convenient for both shopping and relaxation.

Dining

9.0

Dining options were quite good. I enjoyed the breakfast offerings and the executive lounge, which featured delicious food. The staff in the lounge were particularly proud of their culinary creations.

Facilities

8.0

The pool area was beautiful and relaxing. although I found the music selection a bit lacking during my time there, overall, the facilities were well-maintained.

Paul

United States, March 2025

7.2/10

My stay at Mandarin Oriental, Santiago had its ups and downs. The location was great and the views were fantastic, which I really appreciated. However, the hotel is currently marred by extensive construction, which made my visit uncomfortable due to the noise and dust. While the staff were friendly and attentive, there were issues with organization and service that detracted from the overall experience.

Rooms

5.0

My room was spacious and had great views, but I noticed several maintenance issues like unfinished repairs and poor furnishings.

Service

6.0

The staff were generally wonderful and genuinely helpful, but at times they seemed disorganized, which affected the service quality.

Location

7.0

The hotel is in an ideal location, walking distance from many sites, but it's not near any subway stops, which can be inconvenient.

Dining

7.0

Dining options were mixed. I enjoyed the Thai restaurant, though I found the main restaurant's menu improved yet still could use more variety.

Facilities

6.0

The facilities, while clean, were hindered by the construction noise and a generally uninviting pool atmosphere due to temperature issues.

Steve

United States, March 2025

7.2/10

I had an overall fantastic experience at the Mandarin Oriental, Santiago, with warm and helpful staff and beautiful facilities. The breakfast each morning was superb, and the views of the Andes from my room were stunning. However, I did notice some construction noise during my stay, which was a bit disruptive, and there were a couple of service hiccups at the pool. Despite this, I would still highly recommend this hotel for its comfort and location.

Rooms

9.0

The rooms were spacious and comfortable, with amazing views of the Andes. My bed was truly heavenly, making for some restful nights.

Service

7.0

Most of the staff were friendly and professional, making my stay enjoyable. However, I encountered some delays with poolside service, which was a bit frustrating.

Location

10.0

The hotel's location is truly convenient, right in the heart of Los Condes and close to a large shopping mall. I appreciated being within walking distance to parks and local attractions.

Dining

10.0

Breakfast was one of the best I've had, featuring a full buffet with a fabulous selection. The food overall was delicious.

Facilities

9.0

The facilities, especially the large pool and the beautiful garden, were a highlight of my stay. Everything was clean and well-maintained.

United States, February 2025

6.0/10

My stay at the Mandarin Oriental, Santiago was a mix of wonderful experiences and a few hiccups. The hotel is in a prime location with beautiful views of the Andes, and the service I received was generally attentive. However, ongoing renovations caused some noise disturbances, making it somewhat disruptive at times.

Rooms

8.0

I stayed in a spacious Deluxe View King Room with stunning mountain views. The contemporary decor was clean and modern, though the room lighting could've been brighter.

Service

8.0

The staff were incredibly helpful, especially Jaziel, who assisted with arranging excursions and wine tastings at Maipo Valley. However, I experienced a minor issue with room service that was disappointing.

Location

9.0

The hotel is situated in a nice, safe area with fantastic restaurants and shopping nearby. It felt a bit far from the city center, but accessing it was simple via local transport.

Dining

7.0

Dining at Matsuri was a highlight; the Japanese-Peruvian fusion cuisine was really good. However, my room service experience was less impressive, and I found the offerings barely edible.

Facilities

6.0

The pool area is stunning with beautiful gardens, though it was somewhat disappointing that the spa was closed due to renovations. Additionally, the cabana bar staff could use better training.

Robert

United States, November 2024

5.0/10

My stay at Mandarin Oriental, Santiago, was a mix of luxury and challenges. The hotel offered stunning views of the Andes and great swimming pool facilities, but I faced significant noise and dust from ongoing construction during my visit, which detracted from the experience. Overall, the staff was friendly and helpful, making the stay more enjoyable despite the drawbacks.

Rooms

8.0

My Deluxe View King Room was spacious and comfortable. it featured a modern bathroom and a amazing view of the Andes. However, I noticed a few housekeeping details were lacking, like having limited towels and basic amenities.

Service

7.0

The service I received was quite friendly, especially from the pool staff. they went above and beyond to ensure my stay was special. However, I felt that management could improve their responsiveness regarding concerns about noise from construction.

Location

6.0

The hotel's location is convenient for accessing major highways, but I found it challenging for tourists. it's not close to subway stops, and walking around the neighborhood can be tough with busy thoroughfares.

Dining

9.0

Dining at Matsuri was a highlight. the sushi was creative and delicious, and the breakfast options were diverse and satisfying. Enjoying meals with great views made the experience even better.

Facilities

7.0

I loved the large pool area. it felt like an oasis in the city. However, the construction work impacted my overall perception of the facilities as it made the atmosphere feel less luxurious.